Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays).
• During peak seasons or promotions, processing times may be slightly longer. We will notify you via email if there are delays.

Shipping Methods & Delivery Time

• We use reliable US carriers such as USPS, UPS, and FedEx.
• Standard shipping typically takes 3-7 business days.
• Expedited shipping is available at checkout and usually takes 1-3 business days.
• Once your order is shipped, you will receive a tracking number via email to monitor your package.

Shipping Costs

• Orders over $50 qualify for free shipping (optional).
• Expedited shipping fees vary depending on order weight and destination.

Address & Changes

• Please ensure your shipping address is accurate at checkout.
• Orders cannot be changed once shipped. If you notice an error, contact customer service as soon as possible for assistance.

Lost or Damaged Packages

• If your package is lost or damaged during shipping, please contact us within 7 days of receipt. We will assist with filing a claim or arranging a replacement.

Other Notes

• Delivery times may be affected by weather, carrier delays, or peak shipping periods.
• We recommend providing an address where someone can reliably receive the package.